FAQs

What is your return policy?

We accept eligible returns within 30 days of delivery. Items must be unused, unopened, and returned in their original packaging. For hygiene reasons, opened beauty and personal-care products may not be eligible for return. Please contact our support team before returning any item.

What payment methods do you accept?

We accept major credit and debit cards, along with any other secure payment options displayed at checkout.

Can I modify or cancel my order after placing it?

Please contact us as soon as possible after placing your order. We will do our best to help, but orders cannot be modified or cancelled once they have been processed or shipped.

Do you ship internationally?

Yes, we ship to most countries worldwide. Available shipping destinations will be shown during checkout.

How long does shipping take?

Orders are usually processed within 1–3 business days. Delivery typically takes 7–15 business days, depending on your location, customs processing, and local courier services.

Do you offer free shipping?

Yes, we offer free standard shipping on eligible orders. Any shipping costs will be clearly displayed at checkout before payment.

Can I track my order?

Yes. Once your order has shipped, you will receive a confirmation email containing your tracking number and tracking link.

How do I find my order?

You can find your order information in your confirmation email. Once your package has shipped, you will also receive an email with your tracking details. If you cannot find these emails, please check your spam or promotions folder.